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faq

  • May I Visit Your Store Front
    A; We offer Studio Drop In Visits, By Appointment Only At This Time. Appointment Times Are Available Within These Timeframes Listed Below. Monday - Closed Tuesday - Closed Wednesday - 10am - 2pm EST Thursday - 10am - 2pm EST Friday - 10am - 2pm EST Saturday - 10am - 2pm EST Sunday - 10am - 2pm EST A; We are open for Online purchases 24 hours a day, and provide responsive chat Everyday between 10am - 9pm EST
  • How Is The Fabric I Order Cut And Sold?
    A; Fabrics are hand-cut with rotary cutter and ruler to ensure a clean, precision cut that is accurate to your requested specifications. Multiples are always cut continuously, meaning that if you order a quantity of 3 half Yards, you’ll receive one continuous 1.5 Yard cut. A; All of our fabrics are sold by the Half Yard Example 1 = .5 of a Yard 2 = 1 Yard 3 = 1.5 Yard
  • What Is A Pre-Order / Pre-Sale / Reserve Now?
    Pre-Orders Our pre-order fabric policy ensures that you can secure the newest released fabrics you love as quickly as possible. Here are the key details: Pre-Order Nature: When you purchase a pre-order fabric, please note that it is not in hand at the time of purchase. Instead, it will ship to you once we receive it. We aim to process it promptly once it’s in our possession. Estimated Release Date: The estimated fabric release date is mentioned in the product listing. However, keep in mind that manufacturer delays can occur. We’ll do our best to keep you informed if any delays arise. Combining Orders: We recommend that pre-order fabrics not be combined with current in-stock fabrics. If you choose to combine them, your order will be held until all fabric is ready to ship. If you’d like any in-stock fabric shipped before the pre-order fabric arrives, additional shipping charges will apply. Payment: Payment for the pre-order is taken when you place the order, not when it ships. Remember, this policy allows you to secure your favorite fabrics ahead of time, but patience is key as we await their arrival
  • I Placed An Order Online, When Will I Receive It?
    A: At The Quilted Boutique, we strive to process and ship orders as quickly as possible. Typically, orders are processed and shipped within 1-3 business days from the date of purchase. Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please note that shipping times may vary depending on the shipping method selected at checkout and your location. For more detailed information on shipping times and options, feel free to reach out to our customer service team. Thank you for choosing The Quilted Boutique for all your fabric and quilting needs!
  • How Do Flash Sales Work?
    A: At The Quilted Boutique, we frequently run sales and promotions on our wide selection of fabrics and quilting supplies. Our sales and promotions are typically announced on our website, social media channels, and through our email newsletters. During these events, customers can enjoy discounts on specific fabrics, kits, notions, and more. We also offer occasional flash sales and exclusive promotions for our email subscribers and loyal customers. Additionally, we have a loyalty program that rewards members for their purchases. Keep an eye on our website and subscribe to our newsletter to stay updated on our latest sales and promotions. Remember to follow us on social media for special discount codes and limited-time offers. At The Quilted Boutique, we are committed to providing the best value to our customers, and our sales and promotions are just one way we show our appreciation for your support.
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