faq

The Quilted Boutique operates exclusively online, offering a wide range of high-quality quilts, quilted items, organic linens, and fabrics. You can explore our extensive selection, read detailed descriptions, and view high-resolution images on our website. Our customer service team is available via live chat from Tuesday to Saturday, 10 AM - 9 PM EST. For off-hours, leave a message in the chat, and we will respond within 24 hours. Additionally, you can contact us via email at info@thequiltedboutique.com for any inquiries.

At The Quilted Boutique, we offer both pre-made and custom-made quilts to cater to your unique preferences and needs. Our selection of pre-made quilts is crafted from the highest quality organic linens and fabrics, showcasing a variety of styles and patterns to suit any taste. For those looking for something more personalized, our skilled artisans can work with you to design and create a custom quilt tailored to your specifications. This process allows you to choose your desired fabrics, colors, and designs, ensuring a truly one-of-a-kind addition to your home. Whether you're purchasing a ready-made quilt or commissioning a custom piece, The Quilted Boutique is committed to delivering exceptional quality and craftsmanship.

Pre-Orders Our pre-order fabric policy ensures that you can secure the newest released fabrics you love as quickly as possible. Here are the key details: Pre-Order Nature: When you purchase a pre-order fabric, please note that it is not in hand at the time of purchase. Instead, it will ship to you once we receive it. We aim to process it promptly once it’s in our possession. Estimated Release Date: The estimated fabric release date is mentioned in the product listing. However, keep in mind that manufacturer delays can occur. We’ll do our best to keep you informed if any delays arise. Combining Orders: We recommend that pre-order fabrics not be combined with current in-stock fabrics. If you choose to combine them, your order will be held until all fabric is ready to ship. If you’d like any in-stock fabric shipped before the pre-order fabric arrives, additional shipping charges will apply. Payment: Payment for the pre-order is taken when you place the order, not when it ships. Remember, this policy allows you to secure your favorite fabrics ahead of time, but patience is key as we await their arrival

A: At The Quilted Boutique, we strive to process and ship orders as quickly as possible. Typically, orders are processed and shipped within 1-3 business days from the date of purchase. Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please note that shipping times may vary depending on the shipping method selected at checkout and your location. For more detailed information on shipping times and options, feel free to reach out to our customer service team. Thank you for choosing The Quilted Boutique for all your fabric and quilting needs!

A; Fabrics are hand-cut with rotary cutter and ruler to ensure a clean, precision cut that is accurate to your requested specifications. Multiples are always cut continuously, meaning that if you order a quantity of 3 half Yards, you’ll receive one continuous 1.5 Yard cut. A; All of our fabrics are sold by the Half Yard Example 1 = .5 of a Yard 2 = 1 Yard 3 = 1.5 Yard